FAQS
How do I book rides?
You can easily book rides through our website. Just select your preferred time and date, and we’ll handle the rest! Our user-friendly system ensures that you can book rides conveniently and efficiently for your furry friends.
What is the cost structure?
We offer A La Carte service options that cater to various needs. Ask us about unlimited dog rides to the park. These plans are designed to provide value while ensuring your dog has access to outdoor fun regularly.
Are there discounts for long-term subscriptions?
Yes! We provide discounts for long-term subscription plans. The longer your commitment, the more you save. This option not only benefits your budget but also ensures your dog enjoys consistent outings to the park.
What if my dog has special needs?
We welcome dogs of all kinds! If your dog has specific needs or requires special accommodations, please inform us during booking, and we’ll do our best to meet those needs to ensure a safe and enjoyable ride.
How can I provide feedback?
Your feedback is invaluable to us! Please reach out to us via email or through our website's contact form. We appreciate your thoughts as they help us improve our services and better serve you and your furry friends.
Do you have a referral program?
Absolutely! We encourage our satisfied customers to refer friends and family. You’ll earn rewards for each successful referral that results in a new subscription, generating a win-win situation for all involved!
Partnerships
Frank and the Driver offers specialized corporate accounts designed for businesses that prioritize pet-friendly arrangements. By creating a corporate partnership, companies can provide dog transportation services for their employees, improving job satisfaction and helping maintain work-life balance.
For corporate accounts, we offer customized plans tailored to meet specific organizational needs. These plans ensure efficient dog transportation as part of employee perks, fostering a pet-friendly environment and enhancing overall workplace morale.